Our 10 Promises
Premiere Customer Service: Virtual Concierge
We strive to offer our clientele personalized customer service, ensuring we leave a long-lasting impression of satisfaction with every transaction and interaction. Whether you are a first time shopper, or a part of our repeat clientele, we are here to assist you in every step from start to finish.
Jewelry Expertise at Your Convenience
We have years of hands-on experience in the jewelry industry with in-depth knowledge of fine jewelry design, diamonds and gemstones. We will help you choose the best buying option at your preferred budget for any special moment arising in life. This guarantees you will get what you have paid for–all items are as described, with extra attention to quality control before they are shipped out.
It is our goal to meet and exceed your expectations–we strive to become your number one source any time you seek a stunning fine jewelry design.
Complimentary Verbal Appraisals: On the Spot Value Estimations
Do you currently have jewelry in your possession needing an appraisal? We offer complimentary verbal appraisals assessing your fine jewelry item for your convenience. This value estimation can assist you when you trade it in or sell it.
Guaranteed Jewelry Warranty
All of your jewelry comes with a warranty. We stand behind every piece, knowing it is expertly crafted for wearability, durability, and years of enjoyment.
Made to Order
Every product is made to order after purchase. but wait it gets better some of our collections are in stock! ready to ship! so you can have it sooner than you expected. This further ensures we maintain high-quality standards. Please allow extra time during the holidays or weekends.
Free Shipping within the USA: Fast Turnarounds
We are proud to offer free shipping within the United States with any order. Don’t worry about hidden costs or unexpected, unknown fees–everything is transparent when you check out, including free shipping applied to all orders.
All of our orders guarantee a quick 2-3 week turnaround. unless you are looking a in stock item! Your order will ship out as quickly as possible (holidays exempt). If there are any issues, you will be notified by email with a new ship date. Trust us for your once-in-a-lifetime occasion, and know you will receive your order within an acceptable turnaround.
Easy Returns
Not sure if your purchase is a perfect choice? We offer easy returns within a 14-business-day turnaround. The item must be unworn, in brand-new condition, and without any scratches, damages, or signs of wear.
The purchase confirmation number must be included with your return within 14 days of receipt. The return must have the correct address for us to receive the item. We are not responsible for lost items, or items with the incorrect address on the postage. This applies to all of our merchandise, brand name and custom made creations.
Our 10 Promises:
- Streamlined purchasing and transparent costs
- Safe website transactions
- Complimentary verbal appraisals upon request
- Prompt customer service, available 24/7 via email
- Ease of purchase with expertise guiding any decision, if preferred
- Effortless returns
- Items as described and pictured
- Quick, complimentary shipping on any order within the USA
- Unique items, made to order
- Open communication for all your buying needs
Contact Us Today
Do you need assistance with choosing the perfect engagement ring, wedding band, or other event? We are available 24/7 by email and will respond as soon as possible with personalized suggestions and help regarding your order. We can also be reached by phone.
Having someone professional on your side makes shopping for an engagement ring, anniversary gift, and other occasions rewarding, exciting, and effortless. Take the pressure off by choosing us–your final choice for all your fine jewelry needs.
